The Impact of Mental Accounting on Tax Compliance


Kısa Ö., Kogler C., Gerçek A.

39. Uluslararası Maliye Sempozyumu, Antalya, Türkiye, 23 - 26 Ekim 2025, ss.1-4, (Özet Bildiri)

  • Yayın Türü: Bildiri / Özet Bildiri
  • Basıldığı Şehir: Antalya
  • Basıldığı Ülke: Türkiye
  • Sayfa Sayıları: ss.1-4
  • İnönü Üniversitesi Adresli: Evet

Özet

Importance of the Study : Although the concept of mental accounting is an interesting

one in the literature, it does not receive sufficient importance (Cruz et al., 2017:1). It is

only in the last few years that we have realised that mental accounting can be applied

to tax compliance analysis (Olsen et al., 2019:126). The problem of tax compliance

dates back to the date when taxes were first implemented. Characterizing, explaining

and increasing tax compliance can be expressed as a common problem of all countries

in the world (Andreoni et al., 1998:818). Tax evasion is a direct consequence of

financial mismanagement and not being aware of tax payments that can be expected

in the future. And that the theory of mental accounting can offer a tool to prepare

taxpayers better and to differentiate between taxpayers assuming that those who

score higher on mental accounting will take better care of tax payments to be

expected and thus will show higher compliance. It is important to examine the

functioning of the taxpayers' decision-making mechanism to protect the source of this

income, which has no specific equivalent but a general equivalent (Demirtaş,

2021:115). In Turkey, no study has been found in this field.

Purpose of the Study: This study aims to analyze the effect of differences in mental

accounting practices on tax compliance intentions applying a large scale survey

method among self-employed Turkish taxpayers. The study also aim at identifiying

factors that affect taxpayers' mental accounting tendencies. The findings will be of

utmost importance as they provide direct suggestions for the effectiveness of tax

policy in Turkey and can inspire new avenues for studying tax compliance in Turkey.

Literature: As stated by Olsen et al. (2019:126), mental accounting theory is generally

used in international publications to examine consumer behavior. When the literature

on behavioral economics, mental accounting, and tax compliance in Turkey is

examined, many studies have been conducted in Turkey that include analysis of tax

1 This study is funded by Bursa Uludag University BAP Unity (No:2097) and TUBITAK 2214-A

program.

2 Res. Ass., Inonu University, ORCID ID: 0000-0002-9907-3896, okkes.kisa@inonu.edu.tr.

3 Associate Professor, Tilburg University, ORCID ID: 0000-0002-8443-6009,

c.kogler@tilburguniversity.edu.

4 Prof. Dr., Bursa Uludag University, ORCID ID: 0000-0002-9495-2429, agercek@uludag.edu.tr.


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compliance (Benk et al., 2011; Benk et al., 2016; Olsen et al., 2018). There are

theoretical studies on behavioral economics and tax compliance (Demirtaş, 2021; Çelik

and Sağbaş, 2023). There are also many theoretical studies on the concept of mental

accounting (Güven, 2021; Şahin, 2022; Kendirli and Cihangir, 2023). However, although

there is no study examining the relationship between mental accounting and tax

compliance, as can be seen, the studies are generally theoretical. Some studies have

been conducted abroad, including laboratory experiments and surveys in this field

(Muehlbacher et al., 2017; Hikmah et al., 2021; Olsen et al., 2019; Duggan, 2016;

Mutanga et al., 2021; Muehlbacher and Kirchler, 2013).

Design and Methodology: The scale used in the study was obtained by combining

several scales. In the adaptation of the survey scale; the mental accounting scale

adapted by Muehlbacher and Kirchler (2013), the tax knowledge scale adapted by

Olsen et al. (2019), the attitudes scale adapted by Braithwaite (2003) and the trust,

power and tax compliance scale adapted by Kogler et al. (2015) were used. These

scales were combined, and a new scale was translated to Turkish.

The following questions will be answered while examining the relationship

between mental accounting and tax compliance in the study:

1. Are differences in mental accounting related to tax compliance?

2. Is tax knowledge associated with taxpayers’ mental accounting pratices?

3. Are demographic factors associated with taxpayers’ mental accounting

pratices?

Hypotheses to be tested within the scope of the study:

H1: Demographic factors affect the mental accounting level.

H2: There is a relationship between tax knowledge and mental accounting.

H3: The mental accounting level affects tax compliance.

The universe of the study was determined to be 5,254,700 taxpayers as of September

2024, according to the data of the Turkish Revenue Administration (GİB). The sample

size for the survey application was calculated as 667 with a 5% margin of error and a

99% confidence interval. However, the survey was administered to 750 people to

account for dropouts.

Findings and Discussion : The analysis part of the study has not yet been completed,

but preliminary results are described below.

OLS regression analysis was conducted to test the relationship between variables in

the study. According to the analysis of the factor of voluntary tax compliance (R² = .39),

mental accounting significantly predicted voluntary tax compliance (β = 0.111, p =

.008). Tax knowledge and voluntary tax compliance (β = 0.000, p = .992) were not

related. Positive attitudes towards taxes were the main determinant of voluntary


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compliance (β = 0.313, p < .001). Negative attitudes were negatively related to

voluntary tax compliance (β = –0.325, p < .001).

According to the analysis of the factor of enforced tax compliance (R² = .41), mental

accounting significantly predicted enforced tax compliance (β = –0.262, p < .001). Tax

knowledge was positively related to enforced tax compliance (β = 0.027, p = .454), but

the relation was not statistically significant. Power of tax authorities was related to

enforced tax compliance (β = 0.137, p < .001). Trust in the tax authorities is negatively

related to enforced tax compliance (β = –0.510, p < .001).

Conclusion and Recommendations: Taxes being the largest source of public revenues

and the largest source of financing for public expenditures, thus tax compliance is of

utmost importace for all states. Tax evasion likely may cause negative effects on

quality and quantity of public services. The level of mental accounting is an important

factor that can protect taxpayers and states, because in the literature, a positive and

significant relationship has been identified between the level of mental accounting and

tax compliance. In this context, taxpayers in Turkey should be encouraged to separate

taxes due in the future mentally from their net earnings, and they should also be

instructed and helped to achieve this.